Job Title : Desktop Support Technician

Location  : Nungambakkam/Chennai

Salary   : Best in the industry

Job description

  1. Technical Proficiency : Strong understanding of computer hardware, operating systems, and software applications.
  2. Networking : Basic knowledge of networking concepts and troubleshooting skills.
  3. Hardware Repair and Maintenance : Ability to diagnose and repair hardware issues.
  4. Software Installation and Configuration : Proficiency in installing, configuring, and updating software.
  5. Remote Desktop Support : Experience in providing remote technical assistance.
  6. Customer Service Skills : Effective communication and empathy when assisting end-users.
  7. Problem-Solving : Analytical skills to identify and resolve technical issues.
  8. Documentation : Keeping accurate records of troubleshooting procedures and solutions.
  9. Security Awareness : Understanding of cybersecurity principles.
  10. Adaptability and Learning Agility : Ability to quickly learn and adapt to new technologies.
  11. Time Management : Efficiently managing workload to meet deadlines.
  12. Teamwork : Collaborating with colleagues to solve complex issues and complete projects.